Shipping：We offer free shipping on orders over $100
Delivery：delivered within 7-18 business days.
Returns and exchanges：Easy and complimentary, within 30 days

For more information on our Warranty Policy, click here.

• EastCurated is committed to your secure shopping experience. We offer safe and trusted payment options to protect your transactions. Your payment information is shared only with our certified payment service providers, who are dedicated to maintaining the confidentiality of your details.
• At EastCurated, your privacy is our priority. We employ internationally recognized encryption methods for all network transmissions, ensuring the utmost security for your private data during your shopping journey. This includes the protection of your shipping address, credit card information, shopping details, and more. Shop with confidence, knowing your privacy is safeguarded with us.
• If you encounter problems during or after shopping, don't hesitate to reach out. EastCurated's customer service team is here to assist you.learn more
  

At EastCurated, we are committed to not only preserving the rich heritage of Chinese intangible cultural heritage but also to doing so in a sustainable and responsible manner. We believe that true preservation extends beyond culture and tradition; it also encompasses environmental and social responsibility.

Our Sustainable Practices:

Eco-friendly Packaging: We use environmentally friendly packaging materials for shipping heritage products, minimizing our carbon footprint and reducing waste.

Supporting Artisans: By directly sourcing from heritage artisans and communities, we ensure fair compensation, which in turn contributes to economic sustainability.

Cultural Preservation: We work closely with heritage practitioners and communities to ensure the sustainable preservation of intangible cultural heritage skills and knowledge.

Reducing Energy Consumption: Our operations are designed to be energy-efficient, reducing energy consumption and greenhouse gas emissions.

Community Engagement: We engage with local communities and support heritage-related projects, fostering social sustainability and community well-being.

You can contact us via email at EastCurated@outlook.com. Our team typically responds within 24 hours, Monday to Friday, between 9 AM and 6 PM ‌BJT. Please note that during peak periods, such as the sales season or holidays, response times may take longer.